xxxRed Heat Tavern - Wilmington

Job 154684 - Red Heat Tavern- Servers
Wilmington, MA

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Location: Wilmington, MA
Employment Type: Part-Time
Salary: Competitive

Job Description

Energetic, modern, upbeat, fun and most importantly, simply delicious. Red Heat Tavern features a Josper oven, a charcoal fueled high heat oven which produces a mouthwatering selection of delights.  We have a lively bar where we offer a carefully crafted selection of beer and seasonally inspired cocktails. At Red Heat Tavern we infuse our defining principles- FIRE, FLAVOR, FRIENDS in every bite, every smile and every experience.

Our Team members are outgoing, energetic, have excellent people skills and are passionate about what they do; creating unforgettable experiences for each guest that walks through our doors. Our team members are genuinely excited about everything surrounding the hospitality & restaurant business.

We are growing and looking for great people to join our team!

Red Heat Tavern is part of the Burtons Grill, LLC group where we focus on quality food, exceptional service and a fun work environment.

What we bring to the table: An exciting opportunity for career growth in a bustling and vibrant environment.  Competitive compensation is based on experience. Medical insurance with a health reimbursement account and vision plan. Employee assistance programs, prescription drug plan, paid vacations, employee dining program, $150 health club annual reimbursement, direct deposit, ongoing hands on development.

Requirements

The specific knowledge, skill and ability requirements associated with your role as a server are:

  • Knowledge of Red Heat Tavern quality standards and 100% adherence.
  • Knowledge of Guest Service & Service Orientation: Knowledge of the principles of guest service including the evaluation of customer satisfaction, and actively looking for ways to help people.
  • Active Listening Skills: Giving full attention to what guests, managers, & other team members are saying, taking time to understand the points being made, and asking questions as appropriate.
  • Problem Sensitivity & Monitor Surroundings: The ability to tell when something is wrong or is likely to go wrong; monitoring your environment to detect or assess problems.
  • Ability to organize, plan and prioritize work.
  • Ability to establish and maintain interpersonal relationships and sustain them over time (e.g. to create regular guests).
  • Self-Control: Maintaining composure, keeping emotions in check and avoiding aggressive behavior even in very difficult situations.
  • Stress Tolerance: Accepting criticism and dealing calmly and effectively with high stress situations.
  • Responsible Cash Handling: Utilizing personal integrity and basic math skills to handle the assets of  Red Heat Tavern in a responsible manner.
  • Memorization: The ability to remember information such as words, names, processes, procedures and numbers.
  • English Reading Comprehension: Understanding written sentences and paragraphs in work-related documents provided in English.
  • English Oral Comprehension & Expression: The ability to listen to, understand, and communicate information and ideas in spoken word and sentences utilizing the English language. The ability to speak so that others understand.
  • General Physical Activity: Performing activities that require considerable use of your arms and legs and moving your whole body, such as lifting, balancing, stooping and standing at length.

 

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